Customer FAQs

Product

tgin can be found in over 10,000 retail locations nationwide including: Ulta, Target, Sally Beauty, Walmart, CVS, Walgreens, Amazon and Whole Foods.  Please visit our store location to find a location nearest you: http://www.thankgodimnatural.com/find-a-retailer/

We are pleased that your search has led you to tgin products! It is extremely important to us that our customers are pleased with the products that they purchase. That is precisely why our top selling products are offered in sample size! This option was created in part for customers who would like to try our products out for a reasonable price. You can find those products listed directly at this link here:

https://tginatural.com/product-category/sample-sizes/

Our products are made primarily with natural and organic ingredients. We go to great lengths to ensure that are products are free of parabens, phthalates, sulfates, petrolatum, lanolin or artificial colors.

No, tgin products are completely cruelty free and are not tested on animals.

Services

For event and/or sponsorship requests or blogger/reviewer collaboration request please contact us at

If you are not satisfied with tgin products you may return any unopened/unused products within 14 days to:

Address:- Thank God It’s Natural 910 W. Van Buren, Suite 100 #204 Chicago, IL 60607

Upon receipt of the products, we’ll gladly issue you a refund. To ensure there are no issues, we recommend that you get a tracking number for your shipment with delivery confirmation.

Shipping

When your order is shipped, you will receive an order confirmation from PayPal, along with your tracking number. The United States Postal Service can take up to 3 days to update its tracking information online. Note, there have been instances where our customers have received their products before it is updated online

When your order is shipped, you will receive an order confirmation from PayPal, along with your tracking number. The United States Postal Service can take up to 3 days to update the tracking information online. Note, there have been instances where our customers have received their products before it is updated online. Please be advised that tgin is not responsible for lost or stolen packages once your items are delivered by the United States Post Office, UPS or FedEx.

When your order is received, it takes up to 2 business days to process the order. During the holiday season (which includes Black Friday) this can increase to 7-10 business days. Once your order is processed, it can take anywhere from 3-5 business days for your order to arrive at your destination depending on how far you live from Chicago. Note, we are closed on weekends and holidays.

tgin Foundation

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