Shipping Policy

Shipping Policy

We expect your package to be shipped out within 3-5 business days of placing your order, during our non- promotional periods.  You will receive an email notification once your package ships. Please note, during our sales events and during the holiday season your processing time will be an additional 10-14 business days.

Please reference our outbound map for an estimate for transit days. Please note this map includes estimated transit times, not guaranteed transit times.

Additionally, orders placed after a large volume sales are subject to 5-7 additional days for processing and handling.

 

Category: Shipping Policy

Yes! We ship worldwide

Category: Shipping Policy

You can receive free shipping on all U.S. orders upon spending $50 or more.

Category: Shipping Policy

There is no standard shipping cost. Shipping is variable and calculated per zip code.

International shipping charges vary depending on the location and size of the order. When you place your order on tginstore.com, if the freight is more then the estimated amount charged at the time of the order, tgin will follow-up with a PayPal request to acquire an additional shipping payment. In order to calculate the shipping rate, you can visit UPS.

(zip code 60612, each product weighs approx 1lb)

Category: Shipping Policy

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Returns and Exchanges

Due to the current circumstances surrounding COVID-19 we are extending our return periods.

All orders (subject to our return policy) can be returned up to 30 days after the date of purchase.

If you are not satisfied with your purchase, you may return any unused item within 14 days of receipt for a refund of the cost of the item (not including postage). No refund will be issued if an item is returned with obvious signs of use.

Please email us at customerservice@tginatural.com to start the return process. To ensure there are no issues, we recommend that you get a tracking number for your shipment with delivery confirmation and email it to us to expedite the refund process.

Contact Us

We are committed to providing our customers with the best possible experience. We’d love you to hear from you. Feel free to reach out with any questions, comments or concerns you may have.

Customer Service: customerservice@tginatural.com

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MOTHER'S DAY GIFTS 30% OFF + JUMBOS STARTING AT $24.99 : Valid 4/22/22 - 4/27/22. Cannot be combined with any other offer. Excludes gift sets, bundles, duos, sample sizes, and vitamins. Use code: HMD22 for 30% off.

Get a Free Smooth + Detangle Wide Tooth Comb when you purchase any Gift Set (Bundles and Duos) and an additional Free Full-Sized Gift with Purchase (Free Gifts will automatically be applied at checkout).

Thank God It's Natural (tgin) reserves the right to modify or cancel this promotion at any time without notice.

*** IMPORTANT SHIPPING INFORMATION***

Orders should be placed by Monday 4/25 in order to receive by Mother's Day.

*At Thank God It’s Natural it is our goal to make your ordering process as efficient as possible. We recommend placing your order by April 25, 2022 in order to receive by Mother’s Day. Please note that we are not responsible for any shipping delays that may be experienced by carriers.

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