FAQs

Shipping Policy

We expect your package to be shipped out within 3-5 business days of placing your order, during our non- promotional periods.  You will receive an email notification once your package ships. Please note, that for international orders and during our sales events /holiday season your processing time will be an additional 10-14 business days.

Please reference our outbound map for an estimate for transit days. Please note this map includes estimated transit times, not guaranteed transit times.

Additionally, orders placed after a large volume sales are subject to 5-7 additional days for processing and handling.

Please note: All packages are processed in the order they are received.

 

Category: Shipping Policy

We currently ship worldwide with the exception of China and UAE. All tginatural.com orders that are shipped outside of the US are shipped on DDU (delivery duty unpaid). You will be responsible for paying for duties and costs to release your order from customs. 

 

Category: Shipping Policy

You can receive free shipping on all U.S. orders upon spending $50 or more. Please select the free shipping option at checkout.

Category: Shipping Policy

There is no standard shipping cost. Shipping is variable and calculated per zip code.

International shipping charges vary depending on the location and size of the order. When you place your order on tginstore.com, if the freight is more then the estimated amount charged at the time of the order, tgin will follow-up with a PayPal request to acquire an additional shipping payment. In order to calculate the shipping rate, you can visit UPS.

(zip code 60612, each product weighs approx 1lb)

Category: Shipping Policy
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