Returns and Exchanges

At Thank God It’s Natural (tgin), we stand by the quality of our products and our customers’ satisfaction is truly a top priority to us. If for any reason your purchase didn’t work out. Please contact customerservice@tginatural.com. We’d love to hear your feedback and help you find your perfect hair care routine.

You can return eligible items by mail within 30 days of receipt for a refund (not including postage). *Eligible return items include new or unopened items.

  • No refund will be issued for used and opened items.
  • Refunds will be credited to the original payment method, or given as store credit.
  • Items eligible for return with us must have been purchased directly on tginatual.com. We are unable to process returns from other retailer partners.
  • We do not offer exchanges.

Please email us at customerservice@tginatural.com to start the return process. To ensure there are no issues, we recommend that you get a tracking number for your shipment with delivery confirmation and email it to us to expedite the refund process.

Returns for purchases from retail partners 
If you have purchased a tgin product from another retail partner and/or online store, please reach out to that retailer for their returns and exchanges policy.

MOTHER'S DAY GIFTS 30% OFF + JUMBOS STARTING AT $24.99 : Valid 4/22/22 - 4/27/22. Cannot be combined with any other offer. Excludes gift sets, bundles, duos, sample sizes, and vitamins. Use code: HMD22 for 30% off.

Get a Free Smooth + Detangle Wide Tooth Comb when you purchase any Gift Set (Bundles and Duos) and an additional Free Full-Sized Gift with Purchase (Free Gifts will automatically be applied at checkout).

Thank God It's Natural (tgin) reserves the right to modify or cancel this promotion at any time without notice.


Orders should be placed by Monday 4/25 in order to receive by Mother's Day.

*At Thank God It’s Natural it is our goal to make your ordering process as efficient as possible. We recommend placing your order by April 25, 2022 in order to receive by Mother’s Day. Please note that we are not responsible for any shipping delays that may be experienced by carriers.

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