Who We Are:

Join the dynamic and innovative Thank God It’s Natural (tgin) Operations Team and help us further enhance our strong brand. tgin is a manufacturer of natural and organic hair and personal care products, fully committed to offering the highest quality of products using the most natural ingredients available.

Our mid-sized organization is looking to hire a Marketing & Administrative Coordinator. This role is responsible for supporting the tgin® team across various areas of business and is an in-person position, in Chicago, IL. with a flexible work schedule. The ideal candidate has the ability to collaborate with several team members, at times work independently, has a passion for beauty, is extremely organized and meticulous in their work.

Responsibilities:

Marketing:

• Manage daily administrative tasks to ensure the tgin® Marketing department runs smoothly.
• Provide support in developing and implementing marketing research and competitive analysis.
• Maintain organized file system and support clean-up of project management tasks in Asana.
• Support processing of invoices and AP coding of receipts, keeping up with a detailed tracker of all processed and paid invoices for reference.
• Verify payment confirmations for influencers and other external brand partners.
• Track and prepare regular reports and presentations that share performance metrics with internal stakeholders.

Events & Meetings:

• Assist with and support projects related to planning, including tgin® company meetings, in-office conferences, and overall brand company events.
• Manage the recruitment of event staff as needed for event. Includes the drafting of documentation, coordination of interviews with tgin® team members, payroll details, and post event surveys.
• Book travel and accommodation for any external parties needed to attend brand events or meetings.
• Dedicated support for the tgin® Foundation; related tasks consist of program creation, services, partnership outreach.

Customer Service:

• Respond to customer service inquiries received from website costumers.
• Reply to Instagram and Facebook direct messages that are related to product concerns, orders, and urgent requests.

Office Maintenance:

• Order office supplies, maintain a stock of all coordinating office access, and communicating building needs.
• Maintain cleanliness, order, and appearance of tgin® offices including common areas, kitchens, and meeting rooms.
• Coordination of technology (Audio/Visual), food and beverage, and other items as requested for meetings held within the office.
• Serve as the appointed office contact, providing a welcome environment for to all guests and visitors.

Requirements:

• Proficiency in Microsoft Office programs (Excel, Word, PowerPoint). Ability to create high impact presentations. Proficiency in Adobe Creative Suite and Asana a plus.
• Ability to work with a variety of people in various disciplines
• Superior organizational skills and ability to work in a fast-paced environment
• Understanding of current fashion and beauty trends
• Excellent people skills and strong managerial skills
• Motivated, self-starter

Education and Experience:

• Bachelor's degree in marketing, business or related field is preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.

Location: Our Chicago office (in-person position).

Our office is located in Chicago, ½ block north of the United Center just west of Fulton Market

“Diversity Statement & Accommodations Language”

As a woman-owned firm, we value diversity. We are an equal opportunity employer that will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.