FAQ
Hair Advice
Of course! We recommend checking out the blog post for tips on how to keep your locs soft and moisturized.
Absolutely! All of our products are enriched with natural ingredients like raw honey, olive oil, shea butter and coconut oil to hydrate, smooth and repair strands with every use. The result is healthy hair that stays soft, moisturized, and easy to manage as you try to deal with two textures.
We recommend starting with our Moist Collection sample pack. It is a great way for customers to try out our products affordably.
You’re in the right place. Our products are formulated for all hair types, regardless of texture and chemical or color treatment.
We recommend starting with our Moist Collection sample pack. It is a great way for customers to try out our products affordably.
The good news is that shrinkage is a sign that the hair is healthy. Because 4C coils are so tightly wound, the easiest way to have lasting manageability is to keep the hair stretched and tangle-free. This can be best achieved through a twist out or braid out. We recommend using the tgin Twist and Define cream and our Butter Cream moisturizer. If you want to add definition and hold to this style, we recommend the Curl Bomb Styling Gel.
Check out these four tips for dealing with shrinkage.
Low porosity
When you have low porosity hair, your hair is moisture resistant. It takes a long time for the moisture to get in your hair but when it’s in, it’s in. When you use the wrong or too heavy products, you often get product buildup. Example: Your hair is oily but still feels dry. Some people have this issue with Shea Butter.
The New Curls N Roses is perfect for low porosity hair because it has the right ingredients like rosewater to penetrate and adequately moisturize your hair without causing buildup.
High Porosity
When you have high porosity hair, your hair gets moisture fast but also loses it fast. This can be genetic but many times it’s due to damage from color or heat. You will have to moisturize your hair more often because it loses moisture quickly.
Our RepaiRx collection is perfect for high porosity hair and can help restore your hair if it’s damaged.
For more guidance on the best tgin products for your porosity level, check out our blog article.
Find your tgin product matches based on your hair concerns with.
Products
General
Lighter:
Hair Milk
Mousse
Green Tea (used sparingly – I can use this on my daughter’s hair)
MRx Leave in (used sparingly – I can use this on my daughter’s hair)
Curls N’ Roses Collection
Rose Water Curl Refresher
Medium to Heavy:
Butter Cream
Curl Bomb
Curl Food
Edge Control
Co-Wash
Heavy
Twist and Define Cream
Curl Custard
I am pleased that your search has led you to tgin products. We understand that your hair and hair concerns are unique, but here are three of our best selling products that work well with all textures: Honey Miracle Hair Mask, Butter Cream Daily Moisturizer and Twist and Define Cream. Want to test out these products? Try our sample pack!
New to tgin? You must try these three products.
We recommend our Honey Miracle Deep Conditioner, it restores life to dry damaged hair, locks in moisture, and reduces shedding and breakage. This luxurious deep conditioner contains jojoba and olive oils, which nourish and heal strands in need of repair. The result is hair that never looked so good.
Our Green Tea Leave-In Conditioner contains Green Tea and Argan oil encourages hair growth while preventing hair loss.
We recommend low manipulation styles and also hot oil treatments and scalp massages with our Argan Replenishing Hair and Body serum.
Moist Collection
When CEO of Thank God It’s Natural, Chris-Tia Donaldson, graduated from Harvard Law School and started her first job at a law firm, she faced a dilemma: How would she wear her hair?
In an effort to look professional, she began wearing wigs to camouflage her kinky tresses. Frustrated by the lack of products for textured hair, Chris-Tia created Thank God It’s Natural (tgin), because she wanted to use products that made her feel confident about her curls and that were also made with ingredients that she felt comfortable using on her body.
This is an example of a response that yButter Cream Daily Moisturizer – pH: 4.5-5.5
Twist & Define Cream pH: 6.5-7.5
Argan Replenishing Hair and Body Serum pH: 4.7-5.5
Honey Miracle Hair Mask pH: 4.80-5.80
Moisture Rich Sulfate Free Shampoo pH: 5.00-5.50
Triple Moisture Replenishing Conditioner pH: 5.00-5.50
Green Tea Super Moist Leave in Conditioner pH: 5.00-5.50ou might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Moist Collection, like our other tgin products, don’t have parabens, sulfates, petrolatum, lanolin, artificial colors, animal testing.
The Moist Collection is infused with essential vitamins and oils to restore moisture back to dry hair and unmanageable hair.
Honey
It contains antioxidants, minerals, and vitamins such as vitamins B6 and B12.
Hair Benefits:
- Promotes hair growth
- Softens and moisturizes the hair
- Boosts regenerations of new skin cells
Green Tea
Rich in antioxidants used to prevent hair loss and improve hair health.
Hair Benefits:
- Reduces scalp irritation
- Reduces hair loss
- Fights dandruff and dryness
Coconut Oil
Rich in healing properties used to prevent breakage and promote healthy hair.
Hair Benefits:
- Seals in moisture for dry hair
- Prevents breakage and split ends
- Adds luster, shine and softness the hair
Shea Butter
Rich in vitamins that support hair health.
Hair Benefits:
- Restores nourishment to dry or damaged hair
- Hydrates scalp without clogging pores
- Reduces scalp irritation
Amla Oil
Infused with extracts to promote hair growth.
Hair Benefits:
- Strengthens the scalp and hair
- Stimulates hair growth
- Treats dry scalp and dandruff
Vitamin E
Rich in vitamins and antioxidant properties to support hair health.
Hair Benefits:
- Prevent dry and brittle hair
- Maintains hair’s health
- Improves hair strength
Argan Oil
Also referred to as “liquid gold” is rich in vitamins and fatty acids, which moisturize and condition the hair.
Hair Benefits:
- Restores shine to dull lifeless hair
- Seals in moisture
Jojoba Oil
Hair Benefits:
- Reduce dryness and scalp irritation
- Promotes hair thickness
- Moisture Rich Shampoo
- Replenishing Conditioner
- Green Tea Leave-In Conditioner
- Honey Miracle Mask
- Butter Cream Daily Moisturizer
- Twist and Define Cream
- Argan Hair and Body Serum
- Smooth and Hold Edge Control
- Curl Bomb Styling Gel
Moist Collection retails between $12.99- $17.99.
The collection can be found online at thankgoditsnatural.com, amazon.com, ulta.com. You may also find select products from the line in stores at Ulta, Target, Walmart, Walgreens, Sally Beauty, CVS Pharmacy, Mariano’s and Whole Foods.
The Moist Collection is great for dry hair, specifically Type 4 textures, which have the tendency to be extremely dry. Our collection is proven to leave your hair feeling defined, soft, moisturized, and manageable.
The Moist Collection is specifically formulated for textured hair with a focus on definition and moisture and is infused with moisturizing ingredients such as honey, green tea, and essential oils. With regular usage, consumers report that their hair is softer, moisturized, and more manageable.
MRX Collection
Miracle RepaiRx Collection retails between $14.99- $17.99.
In 2015, Chris-Tia Donaldson (CEO) was diagnosed with breast cancer and lost all of her hair during treatment. After completing chemotherapy, her hair began to grow back, but it was dry, brittle and patchy. Once Chris-Tia was back on her feet, she did research into the healing power of natural ingredients of Black Honey and Coconut Oil. She went back into the lab to develop a collection that would restore, repair, and revive her damaged hair: The Miracle RepaiRx Collection…Your prescription for stronger, healthier hair.
Miracle RepaiRx Collection, like our other tgin products, do not have parabens, sulfates, petrolatum, lanolin, artificial colors, animal testing.
The Miracle RepaiRx Collection is infused with essential vitamins, antioxidants, and fatty acids to repair, revive and restore damaged hair. The healing powers of Black Honey, Coconut oil and biotin prevents breakage, seals in moisture and softens the hair.
Black Honey
It contains antioxidants, minerals, and vitamins such as vitamins B6 and B12.
Hair Benefits:
- Promotes hair growth
- Softens and moisturizes the hair
- Boosts regenerations of new skin cells
Coconut Oil
Rich in fatty acids used to prevent protein loss and promote healthy hair.
Hair Benefits:
- Seals in moisture
- Prevents breakage and split ends
- Adds luster, shine, and softness the hair
- Prevent protein loss
Biotin
Rich in vitamins that support hair health.
Hair Benefits:
- Restore nourishment to damaged hair
- Maintain hair’s health
- Improve hair strength
Strengthening Shampoo
Strengthening Conditioner
Protective Leave-In
Deep Hydrating Mask
Curl Protein Reconstructor (CPR)
Curl Food
Anti-Breakage Serum
The collection can be found online at thankgoditsnatural.com, amazon.com, ulta.com. You may also find the line in stores at Ulta, Target, Sally Beauty.
This line is beneficial to everyone! It will repair hair that has been damaged, but if your hair is healthy, it will also provide protection against future damage, whether that be heat, color, excessive styling, or even environmental factors, which everyone is susceptible to.
The Miracle RepaiRx Collection is for all textured hair struggling to repair hair from breakage, heat and color damage. Restore moisture loss from chemical treatments and revive strands weakened by styling and environment. The Miracle RepaiRx Collection has been a favorite of those with high porosity hair.
Rose Water Collection
Our masks are handmade so often there are variations in the consistency, but all of the masks have the same great ingredients and results.
Very soon. Please stay tuned for our launch on the tgin website.
The Mousse and Mask are the only products with dimethicone. Dimethicone is used to provide frizz-free results and extra shine. It provides great slip in order to detangle easily and it helps protect your hair against damage from thermal styling.
The only product in the Curls N’ Roses collection formulated with coconut oil is the Rose Water Hydrating Mask. The remaining products in the collection are coconut oil-free.
No, there is no protein. Our protein/strengthening line is Miracle RepaiRx Collection.
It’s made with lightweight moisture and maximum definition. A common complaint of many naturals, especially those with finer textures or low porosity hair, is that products formulated for textured hair are often too heavy, don’t absorb or leave heavy product build-up. This line solves all of these issues.
The Rose Water Curl Refresher was the eye-opening product that showed Chris-Tia and the team that there was a need for a lightweight solution to adding moisture and definition. Although Rose Water Curl Refresher gave us the idea to build Curls N Roses, we decided to keep Curl Refresher as is – because everyone loves it just the way it is. Whereas, we chose to add acai to the Curls N Roses line. Curls N Roses uses both rose water and acai berries to calm frizz and seal in moisture. Since Curls N Roses’ core ingredients include rose water and acai, the Rose Water Curl Refresher remained on a separate line.
When tgin CEO, Chris-Tia Donaldson, was unable to find products for her textured hair, she created them, and tgin was born. As her company grew, her team grew into a group of people from different backgrounds and hair needs, but the same passion for hair & beauty.
Amongst all our tgin products, the Rose Water Curl Refresher stood out as a team favorite. Everyone loved it, even though we use it in different ways, and it became the must-have lightweight solution to adding moisture to our hair.
This revealed an opportunity to make a broader set of products that serve women looking for a similar, lighter solution for moisture and definition.
We introduce our newest collection: Curls N’ Roses. Curls N Roses is a line of lightweight formulas that uses the power of natural rose water and acai berries to create frizz-free volume and moisture that won’t weigh down your hair, defining curls, kinks, and waves that wow.
Curls N’ Roses, like our other tgin products, do not have parabens, sulfates, petrolatum, lanolin, artificial colors, animal testing.
Rose Water:
Contains vitamin A, C, D, E, and B3, all of which strengthen the hair. Loaded with antioxidants that combat aging of the scalp.
Hair Benefits:
- Reduces oiliness and dandruff
- Promotes hair growth
- Calms down frizz and adds shine
Acai Berries:
Contains a mix of proteins, healthy fats (omega 3, 6, and 9), and a wide range of vitamins, such as A, B, C, and E.
Hair Benefits:
- Stimulates hair growth
- Seals in moisture and protects hair from free radicals
- Repairs dead skin cells
- Rose Water Hydrating Hair Mask
- Rose Water Smoothing Leave-In Conditioner
- Rose Water Sulfate-Free Hydrating Shampoo
- Rose Water Defining Gel
- Rose Water Curl Defining Mousse
- Rose Water Frizz Fighting Serum
- Rose Water Frizz-Free Hydrating Conditioner
Curls N’ Roses retails between $11.99 – $17.99, similar to our other lines.
Starting May 8, 2020, Curls N’ Roses can be found online at Ulta.com or in-store at your local Ulta. The line is currently exclusive to Ulta Beauty.
The full collection will also be made available in summer 2020 on Thankgoditsnatural.com and Amazon.com.
Curls N’ Roses is for anyone looking for lightweight moisture that defines their kinks, curls, and waves. The collection has been praised by all hair types and textures, but especially those with low porosity hair.
A new line of lightweight formulas that uses the power of natural rose water to create frizz-free volume and moisture but won’t weigh down your hair, defining curls, kinks, and waves that wow.
Rose water is loaded with antioxidants and vitamins A, C, D, E, and B3 that calms frizz, reduces oiliness, and promotes hair growth.
Ingredients
General
Our products do not contain parabens, sulfates, petrolatum, lanolin, or artificial colors.
None of our products are tested on animals.
We use honey in a few products (for further detail, view the ingredients listed under each product). None of our products have been tested on animals, ever.
Moist Collection
The Moist Collection is infused with essential vitamins and oils to restore moisture back to dry hair and unmanageable hair. Here is a list of the key ingredients. For more information on our ingredients, click here.
- Honey
- Green Tea
- Coconut Oil
- Shea Butter
- Amla Oil
- Vitamin E
- Argan Oil
- Jojoba Oil
Miracle RepaiRx Collection
The Miracle RepaiRx Collection is infused with essential vitamins, antioxidants, and fatty acids to repair, revive and restore damaged hair. The healing powers of Black Honey, Coconut oil and biotin prevents breakage, seals in moisture and softens the hair. For more information on our ingredients, click here.
Curls N’ Roses Collection
The Curls N’ Roses Collection is loaded with rose water and acai berries, together these two ingredients calms frizz, reduces oiliness, and promotes hair growth. For more information on our ingredients, click here .
Shipping
There is no standard shipping cost. Shipping is variable and calculated per zip code.
International shipping charges vary depending on the location and size of the order. When you place your order on tginstore.com, if the freight is more then the estimated amount charged at the time of the order, tgin will follow-up with a PayPal request to acquire an additional shipping payment. In order to calculate the shipping rate, you can visit the following URL:
https://postcalc.usps.com/
(zip code 60612, each product weighs approx 1lb)
You can receive free shipping on all U.S. orders upon spending $50 or more. Please select the free shipping option at checkout.
We expect your package to be shipped out within 3-5 business days of placing your order. Your order can be tracked online by logging into your account. You will receive an email notification once your package ships. Please note, during our sales events and during the holiday season your processing time will be an additional 7-10 business days. International order incur longer processing times.
We ship worldwide, except the UAE and China. All tginatural.com orders that are shipped outside of the US are shipped on DDU (delivery duty unpaid). You will be responsible for paying for duties and costs to release your order from customs.
We expect your package to be shipped out within 3-5 business days of placing your order, during our non- promotional periods. You will receive an email notification once your package ships. Please note, that for international orders and during our sales events /holiday season your processing time will be an additional 10-14 business days.
Please reference our outbound map for an estimate for transit days. Please note this map includes estimated transit times, not guaranteed transit times.
Additionally, orders placed after a large volume sales are subject to 5-7 additional days for processing and handling.
Please note: All packages are processed in the order they are received.
We currently ship worldwide with the exception of China and UAE. All tginatural.com orders that are shipped outside of the US are shipped on DDU (delivery duty unpaid). You will be responsible for paying for duties and costs to release your order from customs.
You can receive free shipping on all U.S. orders upon spending $50 or more. Please select the free shipping option at checkout.
There is no standard shipping cost. Shipping is variable and calculated per zip code.
International shipping charges vary depending on the location and size of the order. When you place your order on tginstore.com, if the freight is more then the estimated amount charged at the time of the order, tgin will follow-up with a PayPal request to acquire an additional shipping payment. In order to calculate the shipping rate, you can visit UPS.
(zip code 60612, each product weighs approx 1lb)
Returns and Exchanges
At Thank God It’s Natural (tgin), we stand by the quality of our products and our customers’ satisfaction is truly a top priority to us. If for any reason your purchase didn’t work out. Please contact customerservice@tginatural.com. We’d love to hear your feedback and help you find your perfect hair care routine.
You can return eligible items by mail within 30 days of receipt for a refund (not including postage). *Eligible return items include new or unopened items.
- No refund will be issued for used and opened items.
- Refunds will be credited to the original payment method, or given as store credit.
- Items eligible for return with us must have been purchased directly on tginatual.com. We are unable to process returns from other retailer partners.
- We do not offer exchanges.
Please email us at customerservice@tginatural.com to start the return process. To ensure there are no issues, we recommend that you get a tracking number for your shipment with delivery confirmation and email it to us to expedite the refund process.
Returns for purchases from retail partners
If you have purchased a tgin product from another retail partner and/or online store, please reach out to that retailer for their returns and exchanges policy.
Contact us
We are committed to providing our customers with the best possible experience. We’d love you to hear from you. Feel free to reach out with any questions, comments or concerns you may have.
Customer Service: customerservice@tginatural.com
Press: marketing@tginatural.com
Product Recommendations/Feedback: pd@tginatural.com
Job-related Inquiries: tgincareers@tginatural.com